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Cancellations, Refunds, Returns Policy

Buying with MimiPrints is safe. 100% Customer Satisfaction.
Please contact us if you have any problem with your order. 
 
Cancellations:
• Request a cancellation within: 24 hours of purchase
Returns:
• Contact me within: 14 days of delivery
• Ship items back within: 30 days of delivery
Conditions of Returns: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Return and Exchanges Exceptions:
We can't accept returns nor exchanges for discounted items.
We can't accept returns nor exchanges for all items during Covid 19 emergency. This, for safety reasons.
We can't accept returns for custom or personalized orders and digital dowloads. Because of the nature of these items, unless they arrive damaged or defective.

Refund Exceptions:
We don't refund nor re-ship for free all packages with shipping status "delivered" with a delivery proof (showed in the tracking link) from USPS and/or other carriers. We are not responsible for stolen items left at the front door.
No refund and no free redo/reshipping of your order will be possible for items delivered to the wrong address or sent back because no one was home.

Customs Duties and Taxes: Responsibility of the buyier/recipient
Customs fees depend on your country of residence. The fee may vary depending on your order value, country limits, and other factors. The buyers are responsible for any VAT, tariff, duty, taxes, handling fees, custom duties, customs clearance charges, etc. required by your Country for importing goods from the US.

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